Applications Engineer/Product Specialist in Aurora, IL (multiple positions):
Act as product expert to develop, negotiate and finalize commercial and technical aspects of wastewater pump sales. Provide technical advice to the sales team to develop products and solutions to meet customer needs. Assist sales team with formal quotations. Provide assistance and product training to Inside Sales Engineers. Review project specifications in conjunction with sales department’s detailed quotation and scope letter to determine that the offer of sale (quotation) is in compliance with applicable project specifications. Define the product required and the technical requirements needed to allow for order entry of the customers purchase order. Provide Operation & Maintenance manuals as needed in addition to project submittals. Interface with all other Company departments as needed to provide feedback for product improvement, better customer service, and more accurate definition of the customer's needs as they relate to the department's duties. Provide solutions for complex customer inquiries. Act as technical liaison with South Korean production facility engineers to ensure products meet customer needs.
Bachelor’s degree or the equivalent in Mechanical Engineering, Physics or a related field
Three years of experience in application engineering within the centrifugal pump or rotating equipment industry, including:
- design or selection of mechanical pump and axial flow pump;
- formal quotations, bids, submittals and operating and maintenance manuals;
- contract and order review;
- technical product support;
- product training;
- application and sizing with axial flow, mixed flow, mixers, aerators and submersible ejectors;
- application and sizing with sewage and dewatering centrifugal pumps.
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